What personal information do we collect from the people that visit our blog, website, or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, credit card information, or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form, or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your experience and deliver the content and product offerings in which you are most interested.

To improve our website to better serve you.

To allow us to better service you in responding to your customer service requests.

To administer a contest, promotion, survey, or other site feature.

To quickly process your transactions.

To ask for ratings and reviews of services or products.

To follow up with you after correspondence (live chat, email, or phone inquiries).

How do we protect your information?

Our website is regularly scanned for security holes and known vulnerabilities to make your visit as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons with special access rights who are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement various security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, enabling us to provide you with improved services. We also use cookies to help compile aggregate data about site traffic and site interaction to offer better site experiences and tools in the future.

We use cookies to:

Help remember and process items in the shopping cart.

Understand and save user preferences for future visits.

Keep track of advertisements.

You can choose to have your computer warn you each time a cookie is being sent, or choose to turn off all cookies through your browser settings. If you turn cookies off, some features that make your site experience more efficient may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving users, so long as those parties agree to keep this information confidential. We may also release information when appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites but welcome any feedback.

Google

We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads. Google’s use of the DART cookie enables it to serve ads to users based on previous visits to our site and other sites. Users may opt-out of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented:

Demographics and Interests Reporting

We, along with third-party vendors, use first-party cookies (like the Google Analytics cookies) and third-party cookies (like the DoubleClick cookie) or other third-party identifiers to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or using the Google Analytics Opt Out Browser add-on.

California Online Privacy Protection Act (CalOPPA)

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can easily be found.

You will be notified of any Privacy Policy changes:

On our Privacy Policy Page

You can change your personal information:

By emailing us

By chatting with us or sending a support ticket

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

Does our site allow third-party behavioral tracking?

Yes, we allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

To be in line with Fair Information Practices, we will notify you via email within 7 business days should a data breach occur.

We also agree to the Individual Redress Principle, giving individuals the right to pursue enforceable rights against data collectors and processors who fail to adhere to the law.

CAN-SPAM Act

To comply with CAN-SPAM, we agree to:

Not use false or misleading subjects or email addresses.

Identify the message as an advertisement in some reasonable way.

Include the physical address of our business or site headquarters.

Monitor third-party email marketing services for compliance.

Honor opt-out/unsubscribe requests quickly.

Allow users to unsubscribe by using the link at the bottom of each email.

If you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

OPEX Shady Grove

www.opexshadygrove.com

15920 Luanne Drive Gaithersburg, MD 20877 

Last Edited on 06.29.2025